Easily track customer support issues and clearly see what issues your company should focus on.


Customer Support Ticket System

Manage your customer support with our Support Ticket Plugin for your website. Easily integrate this plugin into your website and start managing your customer support from simple questions to the most complex product issue. Track support issues and clearly see what issues your company should focus on by creating reports based on support issues.

My Hall Monitor fully integrates with many popular help desk and CRM systems to allow you to move customer feedback into your current business process. We also support exporting your customer data to use with your internal systems.

Our plugins can easily be made to adapt to your companies colors, logos and company identity for a custom look and feel of your website to maintain your brand clarity.



Main Features

Customer support tickets

Offer your customers support online with our support ticket system. Manage support tickets with ease and respond to customer requests.

Higher conversions

Turn your customer support feedback into higher conversions with new customers.
 

Search engine optimization

Optimize your search engine results from your customer support feedback. Search engines can rank your company rating so you get the best search results.

Export you data

Export your support tickets from our system so you can import them into any internal system or database.
 

Instant email notifications

You will receive the support ticket requests by email the moment it is completed so you can respond back to your customer immediately.

Reports and charts

View and share reports of your submissions. You will also have the ability to tie these submissions to the other tools we offer like contact forms or reviews for better tracking.
 

SSL Encryption

This allows you to protect your customer data with powerful SSL encryption to make sure your sensative data is safe.

Customizable themes

Customize your form to blend in with your website. Use our predefined themes to match your website with ease.

Customer Support Plugin